Customer Care

For Manufacturer "In Warranty" Service

If you are in the Charlotte Metro area under the Factory Warranty, needing an Appliance Service call, you can use the phone number in your Use and Care Manual to contact the Manufacturer or use the following:

 

Amana Avanced Service -704 588 1900

 LG Advanced Service - 704 588 1900

Asko Accurate Appliance - 704 664 9467

 Magic Chef Advanced Service - 704 588 1900
Avanti Collins Appliance - 704 545 9741 Marvel Advanced Service - 704 588 1900
Bosch Advanced Service - 704 588 1900 Maytag Advanced Sevice - 704 588 1900
Broan P&P HVAC - 704 373 2828 Miele Call Factory at 1 800 843 7231
Dacor Call Factory at 1 877 337 3226 Scotsman Accurate Appliance - 704 664 9467
DCS Grill Accurate Appliance - 704 664 9467 Sharp - 1 800 237 4277
Fisher Paykel - 1 888 936 7872 Sub Zero - Accurate Appliance - 704 664 9467
Frigidaire Advanced Appliance - 704 588 1900 Thermador Advanced Appliance - 704 588 1900
Gaggenau Morehead Appliance - 704 573 0202 U-Line Advanced Appliance - 704 588 1900
GE GE Factory Repair - 1 800 432 2737 Viking Advanced Appliance - 704 588 1900
Jenn-Air Advanced Appliance - 704 588 1900 Whirlpool Advanced Appliance - 704 588 1900
Kitchen-Aid Advanced Appliance - 704 588 1900 Zephyr Factory Service - 1 888 880 8368

 

If you are outside the Charlotte Metro area under the Factory Warranty, you can use the phone number in your Use and Care Manual to contact the Manufacturer or call us for assistance at 704 391 6000 Monday to Friday 8am-5pm.

 

For an Appliance Service Call under a Queen City Extended Service Protection Plan, please contact us at 704 391 6000, Monday to Friday 8am-5pm.


Audio/Video Service/Repairs


For Manufacturer "In Warranty" Service


If you are in within the Manufacturer Warranty, you can use the phone number in your Use and Care Manual to contact the Manufacturer or if you have your receiptfor the TV purchase, you may contact a local authorized servicer. We would suggest:


Audio Vedeo Repair Center at 1866 698 8362 for most brands other than Samsung


Precision TV Repair at 1800 603 2433 for most brands including Samsung

For TV Service under a Queen City Extended Service Protection Plan, please contact us a 704 391 6000, ext 227 or 262, Monday to Friday 8am-5pm

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